General Terms

This page (together with the Terms & Conditions, Disclaimer, Return and Refund Policy, and any & all Agreements referred to herein) explains the terms of use (“Terms”/”Terms & Conditions”) of using the Website, Mobile Application, our Account Consolidation, and/or Data Enrichment and/or Aggregation Services and/or our Research and Analysis Services (“Services”) provided by FINSIGNIA Business Intelligence Private Limited (CIN: U74999TN2020PTC137711), with its registered address at Old No. 12/3 New No. 25 Solaiappa Street, Mylapore, Chennai - 600004, Tamil Nadu, India. 

Kindly review the Privacy Policy (hereinafter referred to as “this document” and/or “this Agreement”) thoroughly.

By accessing our website and/or mobile application and/or registering for an account with FINSIGNIA, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions document and are aware of our privacy policy, data collection policy, analytics and user data aggregation policies, and methodologies and that you agree with the same. These policies apply to the entire website, and mobile application, and any email and text messages (also referred to as Short Messaging Service - SMS) or other type of communication between you and FINSIGNIA.

Under no circumstances shall FINSIGNIA team, and/or its Directors, and/or our parents, and/or our subsidiaries, and/or our affiliates, and/or our officers, and/or our employees, and/or our agents, and/or our partners and/or our licensors (if any), and/or our shareholders, and/or service providers be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if FINSIGNIA team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

FINSIGNIA will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.

If you do not agree with these Terms and/or Privacy Policy, please stop using the Services. 

FINSIGNIA hereby grants you access to https://finsignia.com. (“the Website”), our mobile application and invites you to purchase and/or subscribe the services offered here.

FINSIGNIA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FINSIGNIA.

This Privacy Policy applies to our website (https://finsignia.com) and its associated subdomains (collectively, our "Service") alongside our application, FINSIGNIA.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Conditions.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as: 

• Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to FINSIGNIA Business Intelligence Private Limited (CIN: U74999TN2020PTC137711), Old No. 12/3 New No. 25 Solaiappa Street, Mylapore, Chennai - 600004, Tamil Nadu, India that is responsible for your information under this Privacy Policy.
• Country: where FINSIGNIA or the owners/founders of FINSIGNIA are based, in this case is INDIA.
• Customer: refers to the company, organization or person that signs up to use the FINSIGNIA Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit FINSIGNIA and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• UUID: Every device connected to our system via our application is assigned a unique number based on the device, known as UUID. These numbers are usually assigned by the mobile phone and/or device software. The UUID can often be used to identify the device that is connecting to our system and/or application.
• Personnel: refers to those individuals who are employed by FINSIGNIA or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

• Product: refers to any physical or digital product provided by FINSIGNIA as described in the relative terms (if available) and on this platform
• Service: refers to the service provided by FINSIGNIA as described in the relative terms (if available) and on this platform.
• Subscription: refers to the service provided by FINSIGNIA for a fee paid at regular intervals, defined by the Company, as described in the relative terms (if available) and on this platform

• Purchase: refers to any product or service subscribed by You
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: FINSIGNIA’s site, which can be accessed via this URL: https://finsignia.com/.
• You: a person or entity that is registered with FINSIGNIA to use the Services.

What Information Do We Collect?

We collect information from you when you visit our service, register, place an order/subscribe to our product(s) and/or service(s), subscribe to our newsletter, respond to a survey or fill out a form.

• Name / Username (for invoicing)
• Phone Numbers (for identifying users in a unique manner and for security purposes such as sending of SMS for OTP validation)
• Email Addresses (for periodic alerts, notifications etc.)
• Mailing Addresses (for invoicing and sending you product or service notifications, welcome letter etc.)
• Billing Addresses (for invoicing)
• Age (calculated based on your date of birth for providing analytics)
• Password, in non-decipherable and hashed form (to authenticate and validate yourself)
• Gender (for providing analytics and to understand our user base better)
• Device Identifiers (to send notifications, alerts, and to understand our user base better)

In addition to the aforementioned, we may collect additional data which form the basis of the product and/or service that we provide. The detailed usage of the data that we collect and aggregate is also defined in the forthcoming sections. 

How Do We Use The Information We Collect?

Any information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To provide you with analytics and/or interpretations of your data
• To process transactions
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
• To send notifications (in-app as well as push notifications)
• To understand our user base demographics using non-personally identifiable information

When do we use customer information from third parties?

We receive some information from the third parties when you contact us or purchase our product(s) and/or service(s). For example, when you submit your phone number to us to show interest in becoming our customer, we may validate this information and may receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. 

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, aggregating your data securely through encrypted communication channels, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process(es), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above. For example, while making payments using our payment partner, if you provide e-mail address to the payment provider, we may use that data to autofill your profile information. In any case where this data is incorrect, you may update the same at any time or request an update of the same by raising a support request via proper and then prevalent support channels.

How Do We Use Your Phone Number and/or Email Address?

By submitting your phone number and/or email address on our service, you agree to receive notifications (either as SMS or as email or both) from us. You can cancel your participation in any of these notifications at any time by clicking on the opt-out link, if available, or other unsubscribe option that is included in the respective notification. We only send notifications to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial notifications, because we hate spam as much as you do. By submitting your contact information, you also agree to allow us to use your phone number and/or email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted through the order processing page will be used for the purpose of sending you information and updates pertaining to your order. In addition to the same, it may be aggregated as your profile default e-mail address if the same is not available on your profile. You may, if you chose to, update the email address linked to your profile at any time. If, however, you have provided a different email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails or notifications by SMS, we include detailed unsubscribe instructions at the bottom of each email. In case of SMS notifications, you may unsubscribe by raising a support ticket with us. Transactional notifications, such as subscription information, updates, account updates etc. shall be sent considering an implicit consent as part of our terms of use.

Could my information be transferred to other countries?

While we are incorporated in India, our partners, service providers and vendors may be located outside India. Information collected via our website, mobile application or through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through our service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel

If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you. However, portions of data aggregated through your usage of our services shall remain on our systems to improve our services and also to facilitate cases where you wish to use our services again.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, expiry date, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Governing Law

The laws of the state of Tamil Nadu, India; excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws. The validity, interpretation, construction and performance of this document, and all acts and transactions pursuant hereto and the rights and obligations of the parties hereto shall be governed, construed and interpreted in accordance with the laws of the state of Tamil Nadu, without giving effect to principles of conflicts of law. Each of the parties hereto consents to the exclusive jurisdiction and venue of the courts of Chennai, Tamil Nadu, India.

Your Consent

By using our service, registering an account, or making a purchase, you hereby consent and agree to our Terms & Conditions, Privacy Policy, Returns and Refund Policy, Disclaimer, and any/and all terms, policies, documents available in the Legal section of our website. By continuing to access or use our service after any revisions become effective, you consent and agree to be bound by the revised terms, and new policies and documents. If you do not agree to the aforementioned, you are no longer authorized to use our service. We recommend you strongly to stop using our services immediately.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. 

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information is not being stored by us on our systems. All payments are processed through our payment gateway processor, who may store it to process current and/or subsequent payments.  

Kids' Privacy

We do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from our servers. 

Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date indicated at the beginning and/or as footnote of this document/page. 

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Google Services

Our website, mobile application and products and services use data analysis service such as Google Analytics, Firebase Analytics, Crashlytics, Google Cloud Logging provided by Google, www.google.com (“Google Analytics” or “Google”). These services may individually or collectively employ cookies and/or other advanced tracking beacons (collectively referred to as “data collection agents”) that are stored to your computer and/or your mobile application in order to facilitate an analysis of your use of the site and/or mobile application and/or our services. The information generated by data collection agents, such as time, place and frequency of your visits to our site and/or mobile application, including your IP address, UUID is transmitted to Google’s servers. Google Analytics, Firebase services, Google Cloud services, Crashlytics collect information that is held in accordance with their Privacy Policy. By using our products and services, you signify that you have read, understood, and agree to the individual Privacy Policy.

Facebook

Facebook Pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook Pixel collects information that is held in accordance with its Privacy Policy.

AppsFlyer

To better understand general usage patterns for our product and/or service, we use a third-party tool of Appsflyer, 100 1st Street, 25th floor San Francisco, California 94105, United States., called Appsflyer (see https://www.appsflyer.com/privacy-policy /). Appsflyer is an analytics software tool, which helps us improve our Service by providing statistical patterns of our product use. We may use the tool to identify source of mobile application installs, referrers to our mobile application and a few other metrics internal to our trade.

Tracking Technologies

• Cookies

We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.

• Local Storage

Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar-to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

• Sessions

FINSIGNIA uses "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Contact Us

Don't hesitate to contact us if you have any questions.

• Via Email : [email protected]
• Via this Link : https://support.finsignia.com

*** END OF DOCUMENT ***